THE popular Specsavers branch in Park Centre has reopened its doors for its wider range of services with customers encouraged to book their tests to assist with social distancing as Covid-19 restrictions continue to ease. 

The store had operated an urgent and essential care-only service throughout the  Coronavirus restrictions and can now offer a wide breadth of optical and audiology services, including eye and hearing tests, contact lens consultations, frame repairs and the sale of glasses, contact lenses, hearing aids and other products. Priority will be given to those with emergency, essential and more pressing clinical needs.

“With lockdown measures easing, we’ve now extended our services in line with the latest government and health guidelines. This means that, for the first time since lockdown, customers are able to book eye and hearing tests,”  says Specsavers ophthalmic director at the Park Centre store, Matthew McKenny.

Matthew spoke of how he and the Park Centre Specsavers team will be on hand to greet their customers on arrival and assist them through the new processes, providing reassurance and answering any questions they may have. “The Covid-19 pandemic has presented an unprecedented challenge in the management of eye and hearing care,’ added Matthew. “Throughout lockdown we remained open to offer customers essential and urgent care. We are now delighted to be able to expand our services to see a broader range of customers, and to offer eye tests to people in our local communities.”

Matthew said that in line with NHS guidance, Specsavers colleagues will use PPE and that all testing equipment and frames will be thoroughly sanitised between each patient. New measures will also include restrictions on the number of customers allowed in stores at any one-time, strict social distancing rules and, where possible, card instead of cash payments.

“We would ask customers to be patient with us as we welcome them back. The guidelines, which are designed to keep customers and colleagues safe, will mean fewer people are allowed in our stores and maintaining high levels of cleanliness may mean testing takes a little longer.

“But we want to encourage anyone who has had any eye or hearing concerns during lockdown to book an appointment as soon as possible, so our teams can return to providing the highest levels of care locally.”